The Forward Trust is a fast-growing Matrix Standard accredited Employability, Vocational Training, Apprenticeships, and Careers Advice organisation.
We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives.
Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community.
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.