Posted by Macildowie Recruitment and Retention • £11.19/hr
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
THE OPPORTUNITY
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech !
As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers needs, closing the sale, building the customers basket (including services) and walking them through the full sales journey.