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Operations Supervisor Responsibilities The role is shift based, with the focus on the day-to-day operation covering the following aspects: Ensuring the smooth running of the operations daily overseeing drivers, valets & vehicles. Providing administrative support to drivers - including the organisation of passenger pick-ups and delivering up to date traffic information. Processing tour bookings - via telephone, email, and their websites online chat facility. Responding to passenger queries - via telephone, email, and their websites online chat facility. Ensuring the smooth running of the office. General administrative tasks - including organisation/management of passenger information and collation of performance data. Weekly reporting using Excel. Building & maintaining relationships with suppliers. Being able to multi-task in a fast-paced environment. Operations Supervisor Requirements Supervisory experience in a similar role Customer Service Administrative Skills Competent in Excel Knowledge of Scotland Tourism Industry Experience Operations Supervisor Remunerations Shift Pattern: 3 Early / 3 Late / 3 Off Early: 06:30 - 14:30 Late: 14:00 - 22:00 Salary: £27,000.00 per year Company pension On-site parking Private medical insurance Profit sharing Sick pay Store discount Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.