The successful applicant will have a proven track record of working in the passive fire industry and have a sound technical and practical knowledge of current fire door regulations.
DCS require experienced carpenters on a permanent basis to carry out a fire door installation and remedial works.
In this role, you will triage and assess customer complaints and information requests, resolving straightforward issues and ensuring more complex cases are escalated or referred to the appropriate teams for timely and accurate resolution.
Spencer Clarke Group are seeking a Triage and Research Officer for a Local Authority Client based in East London.
About the role
You will be tasked with delivering key strategic objectives:.
In this role, you will manage and resolve customer complaints, Member enquiries, and information requests, ensuring high-quality, timely responses while adhering to relevant legislation and promoting continuous service improvement.
Spencer Clarke Group are seeking a Resolution and Response Team Officer for a Local Authority Client based in East London.
About the role
You will be tasked with delivering key strategic objectives:.