Are you ready to embark on a truly rewarding adventure that leverages your interpersonal skills and empathetic nature?
Wouldn't it be incredible to step into a role that not only inspires but also opens doors to a world of possibilities for students with special educational needs (SEN)?
Ever dreamt of sharing your love for learning while being surrounded by like-minded individuals who support and uplift each other daily?
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.