Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Posted by Tradewind Recruitment • £160/day to £260/day
Sector: Education
Position: Religious Education (RE) Teachers (Secondary Schools)
Tradewind Recruitment, in partnership with top secondary schools across Birmingham, is seeking passionate and dedicated Religious Education (RE) Teachers for the academic year.
Teacher of Music - Worcester and across Worcestershire
You are looking to be represented by a distinguished education specialist who can offer you exclusive vacancies and/ or supply work in an unrivalled amount of secondary and middle schools in and around: Worcester, Droitwich, Malvern, Pershore, Evesham, Studley, Redditch, Bromsgrove, Hagley, Kidderminster, Bewdley and Stourport,
As a qualified Teacher (with UK QTS/ QTLS status), share your enthusiasm and innovation to inspire local young people through music.
Our client is operating within the higher education sector, located in London, United Kingdom.
We are currently seeking an experienced and motivated individual to join our client's team as a Tech Lead.
Job Description
As the tech lead on this project you will be responsible for integrating Student and Curriculum management Systems with Moodle VLE (Virtual Learning Environment), Finance Systems (Agresso), apprenticeship programs while also reviewing current architecture.
Direct sourcing on LinkedIn, referrals, other relevant job boards.- Using internal tools to identify potential candidates e.g.
The role of Junior Recruiter makes a huge contribution to our people strategy and ensures we are recruiting great talent for our Support Office roles through direct sourcing and talent pooling candidates, whilst building our brand within the external market.
Key responsibilities include: - Owning the recruitment of some entry level roles within the business- Working with Recruitment Partners to establish the candidate requirements for vacancies- Sourcing external candidates through multiple methods e.g.
We have an exciting opportunity for an International Sales Advisor to join us on a Fixed Term Contract ending 31st of December 2024.
You will form an integral part of the International Sales team, delivering high quality customer service, working collaboratively with colleagues and students.The role includes contacting international students (email & phone calls) who have completed a booking with Unite Students, to verify some information about their account, and explain our policies; as well as supporting international agents referring students to us with bookings and all enquiry types.
Posted by Tradewind Recruitment • £33K/yr to £50K/yr
Fantastic Opportunity for a Temporary Full-Time PE Teacher (Secondary) in Merton, SW London at Outstanding Boys School!
A high achieving Catholic School in Merton, Southwest London, is excited to announce an incredible opportunity for a passionate educator to join their successful institution.
Are you a dedicated and enthusiastic PE teacher with experience teaching KS3 to KS4.