Are you an experienced IT Support Engineer, looking for a new opportunity?
You will provide 1st & 2nd Line Support for all technology provided across the school, working with the Apprentice IT Technician to ensure high quality IT services are always available.
If so, we have a rare opportunity to join this prestigious leading school based in the Warlingham area.
In this role,you'llbe the driving force behind producing engaging digital training content that elevates product knowledge and customer confidence.
Join our team asSamsung's Mobile Experience (MX)Training Digital Content Creator!
General
Using the latest design tools,you'llcraft visually compelling content for Retail and Contact Centre teams, always ensuring it meets client standards and deadlines.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Role Snapshot: An L&D/Training role where you will deliver learning and competency best practice through structured and considered learning administration, support, industry/skill delivery, competency monitoring and evaluation
Requirements: Proven training experience ideally with a background in Financial Services, Banking or Insurance and experience in training/developing customer service, call centre or sales professionals
Great company to work for, good reputation in the market, expanding steadily - excellent time to join the business and become integral to their growth moving forward.