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IT Trainer Edinburgh - Hybrid Working Environment Competitive Salary Are you an experienced IT Trainer or IT Teacher and looking for your next challenge? Join one of our main clients based here in Edinburgh. They're a thriving and forward-thinking law firm seeking an IT Trainer to deliver exceptional training solutions. If you're passionate about IT training and ready for your next challenge, this role is perfect for you. As an IT Trainer, you will play a pivotal role in empowering their staff with the knowledge and skills to effectively utilise their systems. Alongside, helping welcome new colleagues and refresh on how to get the most from technology tools. You will also get to create engaging learning content and support the testing and implementation of new software solutions. Key Responsibilities: Delivering training both in person and online, and assisting colleagues with specific emphasis on the I&T induction and refresher training. Assisting with software testing, documentation, and the introduction of innovative technology. Assisting with the production of e-Learning, course notes and hand-outs, quick guides, tips, videos, blog posts and other content. Planning and running courses and collecting feedback from participants. Identifying skills gaps and how to fill them. Requirements: Excellent communication skills, both written and spoken. Must be organised and able to decide what is most important to get done. At least one year of experience in a digital skills role is preferred. Experience of creating online learning material. Enthusiasm and great people skills. For more information: Message or contact Adam McGlashan:
NCTech has established itself as a market leader in the provision of 360 street level imagery and 3D data to Big Tech customers. The company operates globally, collecting and processing 360imagery and 3D data for a range of customers and is on a rapid growth trajectory, serving the likes of the Immersive Media and Geographic Information System markets. NCTech are looking for a dynamic, self-motivated IT Apprentice to be the central point of contact to maintain the company IT assets and systems whether used in person or remote. The role is key to business continuity and ensuring there is minimum disruption to any software or hardware to ensure maximum productivity. You will support the business with first and second line support to ensure a quick and efficient response ensure new starts are set up with all required hardware and relevant software access and ensure IT, processes and procedures are developed and maintained. Responsibilities: Taking responsibility for IT asset and inventory management Monitoring and assisting with first and second line IT tickets, liaising with staff to ensure quick and effective resolution Assisting in the development and maintenance of IT procedures with clear documentation Working with third party suppliers of services and equipment Assisting in the onboarding of new staff, setting up computers and accounts Managing corporate office systems such as VoIP, Printers, AV and other hardware Working with other teams to ensure quality of IT service Communicating with staff of all levels Dedicated hours throughout the week for study towards apprenticeship You will need the following skills: Keen interest in computers and technology in general Working knowledge of Google Workspace Basic knowledge of networking concepts and a problem solving mentality to be able to resolve issues Good communication skills Ambitious learning mindset Experience in IT support (desirable but not essential) Salary: £15,000 - £16,000 per annum Working hours: 5 hours per week, Monday to Friday, 30 minutes lunch break Hybrid working Benefits: Generous holiday allowance of 33 days Never work your birthday - we think you should always enjoy your birthday off! Flexibility around starting and finishing times to work for the employee and the business Excellent health benefits cash plan paid for by NCTech Family friendly benefits Plenty of shindigs and social events - we're always open to ideas and we're a sociable bunch! Above all we are really proud of our diverse, open and overall awesome company culture! Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Employer description: ASA Recruitment is Scotland's largest independent recruitment organisation who have been trading since 1970 and have offices in Aberdeen, Edinburgh, Glasgow, and Kirkcaldy. You are in safe hands - we are a very experienced apprenticeship employer and have employed at least 10 apprentices over the last few years. You will be part of a wider office environment who provide professional recruitment services to a range of clients, you will also be providing support to resourcers and consultants for the live roles they are working on. We are looking for a dynamic and motivated individual who enjoys working in a challenging, fast-paced, people centric environment. You will be working out of our Edinburgh office in the heart of the city centre. Overview: This role will be providing support to all aspects of the Edinburgh office, you will be based here but may be required to provide support across the wider business. You will have regular contact with the resourcers, consultants and management for escalating wider queries but will be the main point of contact for all initial client queries. The jobholder will contribute to the continuous development through flexibility, and adaptability to meet business requirements. Responsibilities: You will become a key digital support staff member, for all staff working collaboratively across this network Processing standard requests, problem solving to investigate issues, as well as reviewing site functionality Using IQX, our CRM system, with an advanced level of access to provide information requests, investigate issues and queries and ensure compliance documents are checked and filed in the system First point of contact to support others in the organisation to understand specific features of these packages, and how to use them for record keeping, finance requirements and reference checks Using Microsoft SharePoint to manage and support requests relating to project and training reports Using Microsoft Office Suite to contribute to reporting for incoming client files, CV formatting and sharing documents with consultants through share drive Desirable skills: Good foundation knowledge of Microsoft Office Suite High standard of processing and numeracy Strong keyboard skills Can work well under pressure Ability to provide excellent customer service Excellent communicator at all levels Good team player Salary: £18,000 per annum Working hours: Monday to Friday, 8:30am 5pm Benefits: Progression into a steady career Lots of development opportunities City centre location with good transport links, local to popular high street shops and restaurants Full access to a highly beneficial pension scheme Future prospects: Option to progress onto full time role and move into a successful career in recruitment. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!