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Our client who specialise in Aerospace and Defence are looking for an Electronics Engineer to join their expanding team. With a clear progression path and amazing benefits, apply to join the team today! You will be working in a small team of engineers and will be the only Electronics Engineer in that team. Based in Chertsey Hybrid Working - 2-3 days a week in the office Flexible working hours - core working hours of 09:30 12:00 & 14:00 16:00 Responsibilities: Architectural and detailed design of electronic solutions to meet stringent requirements. Collaborate with internal teams and external suppliers to craft successful design solutions. Ensure designs are optimised for manufacture and test for a seamless transition to production. Integrate systems, including meticulous fault finding. Partner with external test houses to ensure equipment adheres to MoD and European standards. Uphold all health and safety standards, following company practices and procedures. Generate and maintain high-quality documentation and drawings throughout the development lifecycle. Provide electronic expertise to project teams, enhancing product and system development. Offer occasional offsite support for installation and maintenance of products and systems. Requirements: Extensive electronics design experience, covering both analogue and digital design, with a focus on EMC Compliance. Proficiency in ECAD tools for circuit and PCB design (Cadence OrCAD preferred). Exceptional multitasking and prioritisation skills, with a proactive approach. Adept in problem-solving and fault-finding at the component level. Familiarity with Microsoft Office suite Benefits: Full engineering lifecycle with vertical exposure: Choose the direction of your career Paid overtime or time off in lieu: Gain up to 24 additional paid days off per year Flexible working: Our client has core working hours of 09:30 12:00 & 14:00 16:00 Role-specific allowances: You won't be out of pocket Holiday entitlement: 32 days per annum, inclusive of bank holidays pro rata for part time. 24 December - 2 January is a close down Pension scheme: Competitive employer contribution scheme Private medical care: Access a network of 50 private clinics and hospitals nationwide Training and upskilling: We are committed to your continuous personal and professional development meaning that you have the opportunity to gain additional qualifications Salary sacrifice schemes: Save money on a new bicycle and cycling accessories and get fit too! Company tech: Salary loans to purchase laptops, mobiles, and home office equipment Relocation package: available for individuals who take on a new role at an alternative location - In line with HMRC guidelines - spend less time travelling and more time living Our client are unable to offer sponsorship therefore we are unable to consider anyone that doesnt have the full right to work in the UK or someone who hasn't lived in the UK for the last 5 years.
Technical Support Engineer-IC2 Location: Staines Length: 12 Months Rate: £162.67 p/d PAYE Hours: 9am 6pm This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation. Job description: The Global Technical Support team is a diverse, creative, fast-growing team! We provide technical support around the clock. Support Centres are located in Australia, India, Ireland, Japan, the Netherlands, the UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the organisations platform.?You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in the organisation product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.? You will be joining the team named Platform Technologies. The team is responsible for the platform and data integrity. As such, the team handles issues related to the database (tables, columns, data format), upgrades, plugin installations, clones, reporting, performance analytics, artificial intelligence, and all features supporting developers in their daily activities. What you get to do in this role: Work on and resolve technical issues reported by internal and external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for the organisation Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Suggest and implement improvements to internal processes. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers. Skills: Strong commitment to own development by continuously updating knowledge, skills, and abilities. Strong sense of ownership; readily takes responsibility for actions and makes amends as necessary Ability to build a trustworthy reputation by honouring agreements and reliably following through on commitments. Ability to break down complex concepts into parts to better understand them. Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Ability to remain focused on achieving key goals, even in the face of obstacles and setbacks. Ability to multi-task and efficiently manage the case queue. Ability to respond to different situations with an appropriate level of flexibility. A team player attitude to work efficiently in a collaborative environment Education: A Bachelor's in Computer Science (or related technical degree) or 1 years of related experience within a technical support environment. Some understanding of Object-oriented programming languages like Java. Some understanding and knowledge of the components in the web applications stack.?? Some understanding and knowledge of the scripting languages:?JavaScript, Python, Perl, Unix Shell, Windows Shell. Some understanding and knowledge of Linux/Unix. A good Experience with relational databases (e.g. MySQL, Oracle).