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Our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team in Ilford. Reporting to the supervisor, you will manage the engineer's workload and ensure that the customers are receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers. Responsibilities will include: Answering calls from engineers and responding to customer requests Keeping customers updated at all times with Engineer estimated arrival times Identifying and resolving customer issues Controller reports Efficiently scheduling engineers Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis. To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills. Hours are Monday to Friday 8.30am - 5.30pm and 1 in 3 Saturdays, 9am - 1pm. This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.
Quality Controller £11.85 p/h Overtime @1.5 Qualifications Training & Development Progression 31 days holiday Pension Monday - Friday ( Days) Bilsthorpe, Nottinghamshire (Commutable from: Newark, Mansfield, Nottingham, Worksop, and Retford) Are you a Quality Control Assistant / Technician with experience in a manufacturing environment looking for a new challenge with a successful company who offers training, qualifications, development, progression & lots of overtime available to significantly increase your earnings? On offer is a varied role where you will be responsible for implementing & championing quality procedures, conducting quality checks of products & packaging, temperature control checks & audits. This well-established, family run company have built their fantastic reputation over the years and have a loyal client base throughout the UK. They pride themselves on having strong sustainability & Environmental values and strive to reach their goals with innovative ideas. Due to continuing expansion they are now looking for a passionate QC to join their permanent team. This is a fantastic position for a candidate who is looking to develop their career in an interesting and varied role whilst having the opportunity to expand your qualifications in a career that will offer long term progression opportunities as the company continues to grow & lots of overtime to significantly increase your earnings! The Role: Helping with training & developing shop floor staff with regards to quality standards Label & bag checks Temperature & Chemical checks Monitor quality, weights and shelf life of products Effectively manage the packing of products against customer specifications and loading deadline The Candidate: Previous experience within a quality control role in a factory environment Looking for a role that offers career development, progression & extensive overtime opportunities Well organised, with a focus on attention to detail Flexible, self-motivated and a good team player Looking for training, development & long term progression To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.