Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.
We are recruiting a Duty Office Executive to provide operational 24/7 support, 365 days a year, to our Global Travel Counsellors by monitoring Worldwide events, FCO advice, and alerts from other Trade Partners.
You will also proactively run reports to identify any bookings affected and communicate updates to our Travel Counsellors while offering support to Travel Counsellors for any in-resort issues or emergencies.
The working rota for this duty office executive role includes 12-hour shifts over 24 hours on a 4-on-4-off rota basis.
Posted by The Portfolio Group • £22K/yr to £23K/yr
Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.
We are recruiting for a Specialist Support Co-Ordinator, who is focused on ensuring high levels of professionalism, whilst working 'behind the scenes' of a clinical operation and adhering to internal and client KPIs and SLAs.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Department Coordinator to their team.