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Join our Governance and Pensions Solutions (GPS) line of business, a key growth area within our Outsourcing function. GPS provides Outsourced Pensions Management services to occupational pension schemes, working with schemes of all shapes and sizes, including some of the most prestigious and intricate in the UK. In this exciting role, you will be responsible for delivering a wide range of services, including day-to-day pensions management, governance and trustee secretariat support to both in-house functions and trustee boards. This role would suit a pensions all-rounder', with a background in either consulting and/or an in-house environment. The Role: Working closely with Lead Consultants, providing pensions management outsourcing services, partnering with in-house pension functions, ensuring timely delivery against agreed tasks and objectives. As a pension's governance expert, you would ensure that occupational pensions schemes are compliant with the general code and best practice. Attending regular client meetings (both virtual and in person), assisting with end-to-end trustee secretariat responsibilities including agenda and meeting pack preparation, minute taking, and other peripheral tasks (e.g., completion of action logs). Preparing recommendations to trustees in relation to death discretionary cases, transfer referrals (e.g. red and amber flags) and complaints (including escalated complaints through the IDRP). Providing support to the wider teams with ongoing and ad-hoc client work. Delivering agreed workstreams. Adhering to agreed service levels, standards, and fee agreements / Budgets. Helping to manage client commercials and ensuring financial discipline. Requirement: Previous experience within DB, DC and hybrid pension arrangements. Strong pensions technical knowledge, especially in the area of pensions governance and secretariat support. Good commercial understanding, with the ability to work within agreed budgets and the ability to identify client opportunities. Previous experience working with timesheets and management of personal financial reporting (or be willing to learn). Ability to work in a fast-paced organization. Exceptional organizational skills and an ability to effectively prioritize work across multiple client relationships. Flexibility with the ability to work under tight timescales without diluting the quality of work. Commitment to professional delivery and exceptional service. Strong influencing skills, excellent communication skills and clear and concise written Skills. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Senior Workflow Consultant Location: Shoreditch (Hybrid) Duration: 9 months contract initially Pay-rate: Salary paid holidays pension or Inside IR35 The Role: Client is seeking a Senior Workflow Assessment Consultant to work with one of their largest and most strategic customers. The role will work across the customer's different businesses and creative teams globally, to understand how they are using client's products and identify where new features, integrations, automation and innovation from within products could drive efficiency, greater utilisation of product and excellent customer outcomes. The successful candidate will be responsible for documenting and presenting analysis with recommendations and projected value to the customer. They will also play a key role in helping to implement these improvements and ensure that they are successfully adopted and that value is realised across the organisation.. Required Skills/Experience: 5-7 years customer facing experience from executive level to end users Practical knowledge and sound experience of working with solutions across the Creative Cloud suite and associated products (in particular Document Cloud and Experience Cloud) Expert experience of working with common workflows between solutions within the Creative Cloud suite Highly developed business and systems analysis skills, including digital asset management and creative workflow consultancy Experience of working within an agency/creative environment Basic JavaScript coding and an understanding of APIs Experience of working with creatives to adopt and operate Creative Cloud products or other creative tools; focusing on the full lifecycle from conception to execution Strong analytical and problem-solving skills Experience of working with project delivery methodologies (Agile/Waterfall), project and quality controls and associated documentation Strong demonstration of capabilities that support commercial awareness and opportunity generation Excellent communication, interpersonal and presentation skills, ability to quickly build rapport and strong customer relationships extending up to the C suite Knowledge and experience of how to operate within large, complex customer organisations, working across a broad and highly matrixed set of external and internal stakeholders. Strong collaborative capabilities both internally and externally. Responsibilities: Work across technical, creative and senior (C level) stakeholders within the customer's organisation Become a trusted adviser to the customer and their creative team. Communicate with the customer in their own language, understand their KPIs and desired outcomes and produce simple, scalable creative workflow solutions Communicate internally on project updates and feedback through consistent cadence with core Account Leads Work collaboratively to build a short-, medium- and long-term creative workflow efficiency strategy Once workflow efficiency strategy is created, partner with the client and client's ecosystem to implement new strategy and track/report client value received Provide functional and technical consulting to customer stakeholders, guiding them on how best to implement efficient workflows and integrations Proactively identify and drive new workflow opportunities and qualify project viability Build and manage a project tracker to effectively report back project status to both the client and teams Act as a strategic consultant for large scale projects and initiatives related to this client, even when you don't own the entire workstream Create a repository of documented workflow efficiencies and engagements for client reference and use Working alongside client's Value Consulting and customer account teams, quantify the value realised through creative workflow efficiencies and automation and report back to the client and global account team Build networks within the customer's organisation to establish new areas of workflow evaluation engagement. Take advantage of economies and scale, proving and communicating the value that they deliver. Build stakeholder relationships with client's product teams Challenge and lead the customer, working with them and the client's global account team to prioritise engagements and solutions, manage expectations and solution delivery Attend strategic business reviews with the rest of the global account team and the customer Be a team player and a key member of a highly skilled and dedicated global account team Some global travel required