We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
As we grow we are transforming our digital capabilities for our clients, customers and colleagues.
This role is integral to our success and you'll be responsible for ensuring that our Business Continuity Management System remains fit for purpose and compliant with ISO22301, and that our recovery and resilience strategies, cyber response playbook and scenario library are regularly tested and analysed.
Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.
It's an exciting time to join us and bring your expertise as we enhance our digital offerings, continue growing and continue to develop within existing and new markets.
Why work for us
You have a track record of achieving measurable results through implementing Lean Six Sigma.
You're strategic, analytical and have an eye for detail in processes, identifying inefficiencies and facilitating the development of solutions.
You'll continually look to improve and update our solutions, building solutions that will enable us to serve current and future data customers to the best of our ability.
This is an exciting time for us as we prepare for future business growth.
As our Junior BI Engineer, you will strive to develop BI solutions that allow us to dive into the data and gain valuable insights.