Recruitment Partner: Akash KariaContract: PermLocation: NottinghamThe Software Renewal Manager will oversee the renewal process of all software licenses and subscriptions.
We ask that you have an understanding of software agreements, negotiation skills and excellent communication.
Supported by offshore administrative resource, you will manage a master database of software agreements that will be used to optimize spend through greater insight and coordination.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
We are a team of c18 ER Advisors working within a shared service environment.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.
Closing Date: 1st JuneLocation: NottinghamContract: Permanent, Full-timeRecruitment Partner: Frankie McCallister-LyasAbout the role:Welcome to the Boots PR team a dynamic and exciting team at the centre of the Boots business.
Our Corporate PR Manager is instrumental in building and protecting the Boots brand, ensuring that we continue to cement our position as the leading health and beauty retailer in the UK.
About the role
Reporting to the Head of External Communications, the position involves the development and activation of PR strategies and campaigns designed to engage media and key stakeholders in Boots strategic agenda.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.