The Onboarding Executive is a new position within their wider Customer Onboarding team.
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to join their office in Cardiff, where there is a hybrid working policy in place.
The role will pay a competitive salary and comes with a range of benefits.
Service Care Solutions are working in partnership with our established client to recruit an experienced New Business Sales Executive in the Cardiff area.
Founded in 2012, our client are a comparison service for UK movers to compare and connect with moving industry professionals they can trust.
They compare a host of services including trusted conveyancers, chartered surveyors, removal, storage and house clearance to save money and reduce stress when moving home.
Our successful and growing hotel client in Cardiff are seeking an experienced Reservations & Sales Executive to join them on a permanent basis.
In this key role you will be supporting the Sales Manager with the delivery of the sales strategy and get involved in driving and converting business leads across the accommodation and office space offerings.
With a great personality and a passion for hospitality you will always be able to offer great options for customers from both leisure and business travel sectors.
As the Partnerships Manager, you wield ultimate authority over the core relationships between the company and its international panel of carrier partners.
This entails cultivating and leveraging key stakeholder relationships, ensuring the delivery of operational excellence, and serving as their primary point of contact for any insurer inquiries.
PURPOSE OF ROLE
The Partnerships team holds responsibility for overseeing, managing, and advancing the businesses' global network of carrier partners, ensuring their profitability, integrity, and sustainability.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.