To provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel.
Key Responsibilities
Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively.
Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly.
Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical
As Customer Service Team Leader, you will be responsible for managing and leading a growing team of Customer Service Advisors.
The Opportunity
Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an enthusiastic and passionate Customer Service Team Leader to join and support their rapidly expanding Abingdon-based team.
Berry Recruitment are NOW hiring for a committed and experienced Direct Dispatch Administrator to work for a Market leading organisation in Abingdon, Oxfordshire.
The purpose of the role is to provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel.
Key Responsibilities as a Direct Dispatch Administrator
Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly.
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast.
Forterra represents exactly what we do and have always done.
Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving.
This is a brilliant opportunity for a sales professional looking to take the next step in their career.
To be successful in this role, you will need to be a self-starter and a problem solver, comfortable working independently and as part of a team, and committed to delivering high quality outcomes.
You will be given a portfolio of clients to account manage and will develop new initiatives and project launches as they occur.
Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical
Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.
As Customer Service Advisor, you will be responsible for managing a high volume of inbound calls and emails from customers.