To provide industry leading service support to customers who contact via an increasingly diverse range of channels.
As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We are looking for an apprentice to join us as a Junior Helpdesk engineer in a role providing great opportunity to begin a career in the IT sector.
Employer description
AIS Technology provides IT Managed services to customers between 5 100 employees in the UK, specialising in clients utilising the Microsoft 365 suite for email and collaboration.
General
Our previous apprentice has been promoted within the company after completing their apprenticeship, allowing this opportunity for our future apprentice to complete the Azure / Microsoft 365 apprenticeship while working in a fast paced helpdesk environment.
Our client's Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.
We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton.
Our client, a well-established global logistics & freight forwarding specialist who pride themselves on innovation and ensuring customer care is met to the highest level within their growing digital world, are looking to recruit an Accounts Assistant to based at offices in Basildon, Essex.
The role would suit someone who has accounts department experience and has handled receivables and/or payables.
The candidate will be starting on credit control, however, will have the opportunity to cover all areas of the accounts department.