Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
Are you an experienced Mortgage Advisor looking for a new opportunity?
Our 5-star rated clients are currently looking for an experienced Self-Employed Mortgage Advisor with their own client bank to join their team who is based and operates across the UK.