Are you an excellent communicator, at ease on the phone offering excellent customer support?
As the first point of contact for all our customers, you will be a strong communicator, self-driven to achieve targets, a team player dedicated to providing excellent customer service when dealing with queries in what can be a fast-paced, busy, and challenging environment.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
Duties Include
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
Benefits: Competitive Salary, Pension Scheme, Discretionary Bonus (based on individual and company performance), Life Cover (4x basic salary), 22 days holiday (increases with each year of service up to limit of 25 days), Perkbox, Dental Scheme, Volunteering days, Cycle to Work Scheme etc.
The Company: Bamboo is an award-winning fintech - new in design and spirit but at the same time a mature consumer finance business.
Claims Customer Support Handler: We are looking for Claims Customer Support Handlers to join our Third-Party Assist team in Eastleigh on a full time or part time, permanent basis.
Due to expansion of our Third Party Assist Department we are growing our Team into Eastleigh for our induction group starting on Monday 8th July!
You will be required to work shifts including 1 in 3 Saturdays.
Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for a Customer Service Advisor.
Our goal is to maximise operational effectiveness and make work easier for our clients using cutting-edge workplace technology.
Why choose our Client
My client is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Duties will include...
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project.
These roles will be fully remote opportunities for a period of 3 months.
You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay equivalent to 33 days from day one.