Posted by Elizabeth Michael Associates • £23K/yr to £32K/yr
Remote Working - Outbound Sales Representative
We are recruiting for a Leading UK insurance provider, who are looking for sales professionals with a minimum of 12 months telesales experience (in one role, within the last 3 years) to join their busy Outbound Sales department on a REMOTE full time, permanent contract.
Please note that due to a high volume of applications, you will only be contacted if you are successfully shortlisted for the role.
You will provide a professional and first class service at all times by answering in & outbound calls, live-chats and emails and manage customer complaints and queries.
8:30am-5pm Monday - Friday.
As a Customer Service Advisor you will be the first point of contact for customers.
In today's digital landscape, companies must prioritise outstanding service delivery to meet increasing customer expectations.
My client is a leading name in the market, specialising in reliable "last mile" delivery of essential replacement parts to the global field service industry.
They offer comprehensive supply chain solutions used by numerous large businesses across the UK and internationally.
Posted by Hays Specialist Recruitment Limited • £28K/yr
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
Your new role
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.