Carry out reminder calls to customers for appointments
Fully manage each day's appointment sessions
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Everflow is an award-winning, innovative utilities company, serving businesses across the UK with Excellent' rated, environmentally friendly water supply and waste collection services.
Posted by CEF - City Electrical Factors - IT • £24K/yr to £27K/yr
General
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future.
About CEF
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service.
Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
We are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.
Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.