We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
Our well established client is seeking a Secretary/Administration Assistant to provide support to their busy Commercial Property team in Cardiff.
They want to help you to reach your full potential, love the work you do and deliver the best results for your clients.
You'll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people - each chosen for their industry knowledge and passion for their field.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Our client is a prominent UK based charity, seeking aService Desk Analyst to join their established team.
The Role
As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
CCP are delighted to be working with an existing client who are an industry leading travel insurance company, as they look to recruit 9 passionate Customer Service Advisors to join their contact centre based in Cardiff City Centre.
Our client's business is growing rapidly following a recent acquisition, so it's an exciting time to join them on this exciting journey of accelerated growth.
This business has a fantastic working culture, and it puts its people at the heart of everything, meaning this role not only has brilliant earning potential but also benefits from working alongside inspirational people in a laid-back, supportive environment.