Are you a Service Desk Analyst specialising in telephony and Microsoft Teams call centre operations looking for a hands-on role within a growing, award-winning company?
We are looking for a Service Desk Analyst who can help us offer a robust support service to these essential business functions in a considered and planned Tech department to remote end users and head office colleagues globally.
This is a hands-on role requiring an elevated level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Trafford Park, Manchester.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
Reed are proud to be working with an award-winning company in their search for a Dialler Manager, supporting two of their busiest teams with dialler analytic management.
They have recently been celebrated as one of the top companies in the UK to work for!
At AJ Bell, we're in the business of helping people invest.
Thousands of customers place deals through us to buy shares on the stock market and other investments, and our Dealing Services Teams are there to help them.
Reed are proud to be working with an award-winning company in their search for a Dialler Manager, supporting two of their busiest teams with dialler analytic management.
They have recently been celebrated as one of the top companies in the UK to work for!
We're looking to recruit hardworking, articulate individuals to join our telephone support teams where you will play a key role in providing our award-winning service to our customers.
For hard working individuals, there are excellent career development opportunities available.