We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £45K/yr
Summary
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
DCS Technology are working in partnership with a key education provider, together we're looking for an IT Security Specialist to join our team and take ownership of our technical security tools, ensuring our infrastructure remains secure and resilient.
Are you passionate about safeguarding IT systems and networks?
Do you have the expertise to detect and neutralize security threats before they impact operations?
Company: Our client, a leading Chartered Surveyors firm, is seeking a skilled and dedicated Audio Typist to assist their team on a temporary basis.
With a strong reputation for excellence, our client offers a supportive working environment and the opportunity to contribute to their ongoing success.
Role Overview
As an Audio Typist, you will play a crucial role in supporting the Chartered Surveyors team by transcribing and formatting various documents, reports, correspondence, and survey notes.
Maintain and develop business from existing clients and engage with new ones.
General
With our industry leading training scheme and transparent career development framework, you will have the tools and support to progress your career and earn uncapped commission on top of your basic salary!
Recruitment is a fast-paced industry where you can build a career to be proud of through your own hard work and determination.