Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Young, dynamic team, great people - Global business, modern and polished with ace values.
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
We are seeking an organized and proactive Contracts Co-Ordinator to manage the planning and coordination of various projects.
About Us
We are a dynamic subcontractor specializing in external building works while also operating within several sectors including Industrial, Reactive Maintenance, Scaffolding, and Mechanical & Electrical (M&E).
With a reputation for quality, safety, and efficiency, we deliver successful projects across a variety of industries and are committed to providing exceptional service and technical expertise.
The Operational Resilience team is a first line assurance oversight team who works with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately.
The Operational Resilience Analyst delivers varied program of work which is documented in the Operational Resilience Roadmap and Plan.
What does the job involve
Establishing and maintaining effective and collaborative relationships with Business Service Owners and other relevant stakeholders.