As a Team Leader, you will play a pivotal role in guiding and developing a team of Customer Service Agents, ensuring they have the skills and support needed to excel in their roles.
We have an exciting opportunity for a full-time, permanent Customer Service Team Leader to join our Operations team!
Are you a natural leader with a passion for customer service?
This role will include work on our Post Office Counters
Closing date: 29-08-2024
Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview.
This role will include work on our Post Office Counters
Closing date: 30-08-2024
Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview.
The roles responsibility will be to lead planning teams who are responsible for creating and running insight led planning solutions across a number of geographically diverse contact centres, specialisms and contact types.
The successful candidate will have a solid background in Contact Centre Planning and the tools associated and will be a seasoned leader of people with superb stakeholder leadership skills.
We are working with one of the leading originations in their field to source an exceptional strategic Contact Centre Head of Resource Planning professional to join their team.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role
You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
Henley Morgan we are currently working with an End User based in Scotland who are experts and leaders in their field to source an experienced SAP B1 and IT Team Leader to join their team.
The successful candidate will lead a small team of IT professionals and maintain established relationships with technology vendors.