TNS (Transaction Network Services) is looking for a motivated and customer-oriented Operations Support Technician, to work within their Payment Markets division.
General
Come join the excellence!
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
Posted by Verus Recruitment Partners • £27K/yr to £35K/yr
You'll provide technical support, manage backups, oversee antivirus and endpoint security, and ensure systems remain current and secure.
Verus Recruitment is excited to partner with a well-established accountancy firm seeking an IT Support and Security Specialist for their Sheffield office.
In this role, you'll be integral in maintaining the efficiency and security of IT systems.
As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield.