Posted by Virtuoso Recruitment Limited • £23K/yr to £26K/yr
Responsibilities of the role include
Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
They are looking for energetic and motivated graduates to join their small but friendly Technical Support team based in Northampton.
Our Client is a fast growing multi-award winning group of businesses providing to small businesses, retailers and charities.
Are you passionate about providing exceptional technical support in the electrical industry?
Daventry, Northamptonshire, NN11 8QH office based
This is your opportunity to work with a leading provider of electrical circuit protection solutions while enjoying a supportive, family-oriented environment.
Posted by Hays Specialist Recruitment Limited • £43K/yr to £48K/yr
General
You will provide support to bank users on Core Banking and Online Banking applications, configured interfaces, document processes, support testing and work within a small Applications support team.
You will work closely with the managed service partners to provide first class BAU support and service management to the business, and with the wider IT team to support their functions.
WHY SHOULD YOU JOIN
You will join a team with a very supportive culture where learning and development is encouraged and aided.
Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Posted by Ideal Personnel and Recruitment Solutions • £42K/yr to £45K/yr
Role
Supervising and mentoring the IT helpdesk team, providing guidance, support and training.
General
Our client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers.
Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.
Posted by Pytec IT Recruitment • £40K/yr to £55K/yr
In this pivotal role, you'll be responsible for designing, installing, and supporting a range of IT systems and infrastructures for their diverse clients.
Working with internal teams, you'll also help shape proposals to ensure they meet high technical standards.
Well established MSP are looking to recruit an IT Support Manager to join their Northampton based team.