You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Provide first-level technical support to customers via telephone, email, and remote access.
General
Providing 1st line technical support for colleagues and customers across all sectors.
We work with Companies and Organisations across all Sectors including but not limited to, Financial Services, Marketing, Technology, I&C, Manufacturing, Property and Retail at all scales.
You will have a clear passion for problem solving and delivering excellent 3 rd Line/4 th Line customer support for Server and Storage (Networks and Desktop Workstations on occasion).
We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
JAVA SUPPORT ENGINEER - 6 MONTH CONTRACT - OUTSIDE IR35 - CHELTENHAM - £600 A DAY - 5 DAYS A WEEK ON SITE
Yolk Recruitment Ltd are working with a software house who consult in the area's national security industry, and they are looking for a Java Support Engineer on a 6 month contract (OUTSIDE IR35) to be based 5 days a week out of their Cheltenham Office.
London or Manchester can also be considered as locations.
Additionally, some code development is required, providing opportunities to learn and support Rust.
Successful candidates will join an on-site team dedicated to maintaining and supporting a managed cross-domain service utilising a broad spectrum of technologies, platforms, and tools.
The team leverages site reliability engineering (SRE) tools and practices to continuously verify and enhance the service.