Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Lead, motivate, and develop a team of servicing specialists.
Leading Buy-to-Let lender with 25 years of experience and a trusted name in the field is seeking an experienced and motivated Head of Servicing to lead their Mortgage Servicing team, ensuring smooth operations, industry compliance, and excellent customer support.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Posted by Acorn insurance & Financial Services LTD • £34K/yr to £42K/yr
We are seeking an Operational Team Leader within the Personal Injury Technical Claims team to be a pro-active thinker who is highly motivated and leads from front.
Leading a team of experienced Third Party Personal Injury Handlers to achieve first class quality and technical claims handling.
You will drive our culture of openness and hold responsibility for the development and people management aspects of your team.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
Posted by Cobb & Jones Recruitment Limited • £23K/yr to £25K/yr
Principle purpose of position
The Supply Chain and Technical Administrator will be responsible for the administration duties of the Technical and Supply Chain teams.
The Administrator must be able to liaise with the internal operations and sales teams and customers in a professional manner and be excellent in organisation, communication, and efficiency skills.
General
We are recruiting for a supply chain & technical administrator to join our client, based in Sittingbourne.
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back.
You will work in one of our stores, reporting to the Store Manager.
Posted by Wise Monkey Recruitment ltd • £30K/yr to £50K/yr
General
Technical Sales Account Manager
Job Summary
As a Technical Sales Account Manager, your primary responsibility is to nurture and expand relationships within our existing client base while also acquiring new clients through exceptional customer service and consistent communication.
Your central goal is to exceed sales targets, deepen your understanding of customer industries, and provide top-tier technical expertise and expert guidance.
You will work as part of a team servicing products to provide the business and its customers with technical support nationwide.
You will accurately diagnose and remedy reported faults whilst always maintaining a professional and positive attitude.
General
This is a fantastic opportunity to join a rapidly expanding company with great values and opportunities for progression in the future as they grow further.