Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We're looking for an experienced 3rd Line Support Engineer to join our clients dynamic MSP team!
If you thrive on solving complex IT issues and enjoy working with a variety of clients, this could be the perfect role for you.
My client are a leader in the IT Managed Services space and are always on the hunt for talent individuals with a hunger to learn and progress and a passion for IT and Tech.
You will help to manage IT resources, work with other IT staff, and get the opportunity to use your skills and knowledge to broaden the skills of the IT Services department, to help us meet the demands of staff and students.
As an IT Services Coordinator your primary responsibility will be to act as the Site Coordinator for one of put five College buildings within Liverpool.
Overall, we welcome applications from candidates who are passionate about IT Services and understand how they can use this to support student and staff success.
Provide general 1st / 2nd / 3rd line IT support to users on-site.
Site Co-ordinator with responsibility for the IT resources and management of staff at locations responsible for, with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team availability.
General
Reporting to the IT Operations Manager this technical role has specific focus on the College's site based IT systems responding to IT issues along with ensuring the viability of desktop systems and local applications.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
IT skills and operational skills in the use of Liquid Logic.
Excellent communication and interpersonal skills are essential.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.