My client is a UK market leader in their field and due to company expansion, they are seeking to recruit a new IT Support Technician to join their team.
They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind.
Do you have 2 years' experience in IT
Do you know the MSP market and want to work with a market leader?
As a Technical Engineer/ 2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues.
Travel to various sites in your region, working closely with other IT teams to provide quality 2nd line IT support.
Maintain and update IT inventory, including hardware, software licenses, and equipment documentation.
Deputising for the IT Manager, you will deliver first-class technical support.
Supporting the Information and Communication Technology (ICT) requirements of both Head Office and across our regional Depots, you will work closely with the external Information Technology (IT) support companies as well as a part of the IT team and in-house projects.
An exciting time for the business, we are currently transitioning to new software in our sales departments which requires additional support, coaching, data input and rigorous reporting - as well as upgrading the business to Microsoft 365.
If you're passionate about keeping systems running smoothly and love diving into technical challenges, this role is for you!
Full UK Driving Licence will be required for site travel
We're in search of a Senior IT Systems Engineer to join our nationally recognised client and play a pivotal role in maintaining their digital ecosystem.