Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Stroud?
Main Duties of the Role
- Liaising with customers via phone calls, emails and tickets
- Proving support to software & hardware applications
- Fault diagnosis & resolution across software and hardware products
- Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products
Your Skills & Experience
- Experience within a similar position, diagnosing and resolving technical issues
- Experience of Cloud based Telephony platforms
- Knowledge of Microsoft cloud solutions such as 365
- Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies