The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.
Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis.
Responsibilities for the IT Support Technician
Provide direct user IT software and hardware support in person or remote.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
The Technical Support Specialist will be rewarded with free onsite parking, company events, holidays which increase with service to 30 plus Bank Holidays; attendance bonus; company bonus; ongoing training and genuine career prospects!
You will be working as part of a well-established, successful business with a strong reputation within their sector.
As an IT Infrastructure Support Technician, you will provide day-to-day hands-on technical support on the corporate and customer-managed IT infrastructure and projects.
Our client, a leading organisation in the IT industry, is seeking a skilled IT Infrastructure Support Technician to join their team.
Are you passionate about technology and eager to kickstart your career in IT support?
We're looking for a motivated and skilled Junior IT Support Technician to join our client, based in Herford.
With at least 6 months experience within an IT Support role, you will be responsible for providing IT Support (windows desktop & server environment, MS Office, networking, IT peripherals) for a small but expanding team.
We are seeking a It Support Technician, to join an exciting client's team on a temporary basis.
Looking for someone who has previous first and second line experience, project work experience and a good knowledge of windows 10/11, Active Directory, Microsoft 365.
Key Deliverables
Provide first and second line support staff for all issues with laptops both in office and site locations.
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Do you have a professional approach to customer service and enjoy helping people?