Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Do you have a professional approach to customer service and enjoy helping people?
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician.
Your role will encompass providing first-line support, managing account setups, maintaining technical documentation, and ensuring seamless installation and configuration of hardware.
As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network.
Time Appointments are working on behalf of a successful IT Support Service Business, who are currently recruiting for an IT Support Technician with previous experience of providing 2nd or 3rd Line Support.
This is a fantastic opportunity for someone looking to better their career within the industry.
Duties & Responsibilities
Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues.
A new role has arisen for a Technical Support Technician to join a leading manufacturing business in Telford, Shropshire.
Working 8 16.30 Mon Fri
This role will be predominantly office based, working within the Technical team and you will be responsible for producing 2D AutoCAD drawings and programs for Laser machine operation.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.