Robert Half Technology are assisting a global financial services organisation to recruit a Sales Support Specialist on a contract basis - fully remote (UK based).
The Sales Support Specialist will review, prepare, and manage contracts and agreements to ensure compliance with company policies and regulatory requirements.
Our client, who are globally recognised cloud platform provider, who are seeking an experienced Technical Support Engineer.
In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources.
This type of position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
In this role you will be processing and distributing both incoming and outgoing administrative work and responding to internal and external queries, through both telephone and administrative based activity, providing supporting the sales team.
We are looking for a strong numerically minded administrator with outstanding attention to detail to join our client in a Sale Support administration role.
They are looking for someone who is proactive, with excellent communication and IT skills, and a real team player.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.