As a temporary Customer Care Representative you will be the central link between the Customer, Operations, Sales Team and Global Business Solution Centre to ensure client's requirements are met in the most efficient and cost effective way.
Please note: This role is a 12-month maternity cover role and our client would be looking to onboard someone at the end of August/beginning of September 2024.
You will build strong relationship with the customer, act as the voice of the customer and manage the sales order process through to shipment for assigned customers and affiliates.
We are seeking an experienced customer service representative to contribute to their continued success.
The Customer Service Representative plays a key role in maintaining a great relationship with current and new customers and ensuring that their experience with the company is positive.
Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers.
Our client is currently looking for temporary support in their Service and Repairs team, we need an enthusiastic Service Administrator to coordinate engineer activities within the UK and Ireland, ordering parts and liaise with customers.
This is a contract role which starts in August and ends on 31st December.
Priority activity is dealing with breakdowns of equipment in the field, however assisting with planning the workload of our engineers would be occasionally called upon.
This role is to provide support to the Company's Primary Managed Service Contract (MSC) customers who call into the Customer Support Centre (CSC) to deliver a seamless consolidated service for their technical and product enquiries.
You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations.
This will include managing and accurately recording instrument faults in the MS Dynamics CRM and deliver on set customer response KPI targets.
Posted by Room At The Top Recruitment • £14/hr to £16/hr
We have an exciting opportunity for a Production Technician to work for our global pharmaceutical client based in Milton Keynes.
The role is a full-time temporary contract initially signed off for 12 months with a possible extension and offers an hourly rate of £14.00 - £16.00 per hour, depending on experience.
You will be required to work 37.5 hours per week (Monday - Friday).