You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
We are looking for a highly qualified Sales Support Representative to join our team.
Sales Support Representative ASAP start 2 year contract £275pd Hybrid Working Inside IR35
In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.
Our client are an International Software company, looking for a tech savvy Sales Support Representative to support their sales team on a 12 month contract basis.
You will be providing troubleshooting support for our team of sales agents using Salesforce, Amazon Connect, and related sales reporting tools.
This role is critical in driving projects that enhance sales agent productivity, delivering both medium-term improvements and immediate marginal gains.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
Experience Required
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.