Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a Technical Support Representative.
£35,000 per annum
The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be working at a facility that is the centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices.
As the Fire & Safety Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product.
Responsibilities
Support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio.
General
You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders.
Job purpose: Provide technical support solutions to our end users, engineering, part-sales team, production, and other internal departments/functions as required.
Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner.
Well-established software house seeking a Junior Technical Support Specialist with a passion for troubleshooting technical issues and providing top-notch customer support.
Responsibilities
Resolving simple technical issues for our customers in a timely manner.
Answering product-related customer queries via phone and email.
About Us: We are a thriving engineering distributor seeking a dedicated and enthusiastic Customer Services Representative to join our skilled and expanding team.
Position Overview: As a CSR, you will be based in our Aberdeen office/warehouse environment.
Our company values growth, invests in personnel development, and offers an exciting career path for motivated individuals.
We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses.
The software that they provide is integrated to the existing ERP/MRP system and helps create supply chain intelligence, which will aim to improve the quality, delivery, and cost performance of suppliers.