Responsibilities for the Technical Engineer include
Provide technical support to the product support team.
General
Elevation Recruitment Group are working with a manufacturer based in Wakefield to recruit a Technical Engineer to join their team.
Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers
My client is looking for a 2nd Line Application Support Engineer to join their busy support desk.
This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally!
You will be hands on with tickets, calls, escalations and plenty of project work.
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company?
If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking.
This is a varied role with a MSP that will enable you to have exposure and gain experience with a wide range of technologies and be hands-on with client projects.
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Any team leading experience would be an adantage.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.
About the role
This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office.
Role : Industrial Print Service Engineer- High speed Inkjet / CIJ
Position Summary
The Field Service Technician is responsible for maintaining optimal performance and uptime of assigned equipment in a professional and customer centric approach.
This role must complete expert level training for assigned products and be able to perform onsite customer engagements including installation, troubleshooting, break fix service, preventative maintenance, performance optimization and standard operating procedure operator training to ensure all equipment is operating at the highest level of performance upon service engagement completion.
WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.