About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have become a significant force in the electrical accessory market.
Based in the midlands at our purpose built 100,000sq ft head office and distribution centre, we design, develop, manufacture and distribute our ever-expanding product range throughout the UK.
We're proud to be a British based, family-run business, with an excellent track record of listening to what our customers need.
We are seeking a dedicated IT Support Engineer to provide comprehensive IT support services to our clients and partners.
This role involves managing the entire ticket life cycle, acting as the primary point of contact for new and existing tickets, and ensuring timely and effective resolution of support issues.
They are currently recruiting for a Technical Sales Engineer who will be responsible for promoting the sale of the Company's products and services by giving expert technical and sales support.
Our client is an established global company with a technical support office in Burton.
Key duties will include: Acquire and maintain complete knowledge concerning the Company's range of products and services.
Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression within a fast-growing IT Support company?
£25,000 - £30,000 Progression Training Overtime Car
Maybe you're a Field Service Engineer who's fed up of being away from home.
Are you a Maintenance or Service Engineer in or around Cannock looking for permanent days?
Be part of our maintenance team responsible for the service, maintenance and repair of our busy production machinery and equipment at our busy manufacturing site.
This is a field-based role with extensive travel to client sites, although travel to more distant locations is required on occasion.
Overview
Working for a highly successful Microsoft Gold Partner IT Managed Services company you will be responsible for providing extended and escalated IT field support for our corporate clients on a range of workstation, application and hardware issues, including some server and network support, whilst being based on-site with the client.