Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
We are currently seeking an IT Support Technician to join this Society at their head office in Manchester.
You will take on the role of providing IT support to staff at their Head Office in Manchester, as well as remote support to their branches around the UK.
ClearCourse is looking for a Support Analyst to join us in a newly opened position.
Job description
Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business?
We are currently recruiting for a Helpdesk Operative based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.