Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Join our client's dynamic and innovative technology recruitment team, which they specialise in connecting top tech talent with leading companies in the industry.
Our client are passionate about the tech sector and are dedicated to helping their clients build high-performing teams by matching them with the best candidates in the market.
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Are you tech savvy and eager to take the next step in your software support career?
General
They are seeking a driven and detail-oriented individual to join their IT team!
This is a fantastic opportunity to work with a highly successful Buy-to-Let lender with 25 years of experience and a trusted name in the financial services sector!