We are looking for an ICT Helpdesk Administrator to join our IT team in Birmingham.
As an ICT Administrator, you will be required to log and track all support requests and incidents in the ICT incident management system, update IT assets and resolve all 1st line calls.
Posted by Chapman Tate Associates • £50K/yr to £55K/yr
Chapman Tate Associates seeks an IT Technical Pre-sales Consultant to join this established IT Services Provider of Cloud and Associates Services, around Backup, Hosted IT Infrastructure and Cyber Essentials.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
They strive to deliver excellent customer service and as they continue to grow, they are now looking for a Technical Pre Sales Consultant to join their team and contribute to their success.
My client is a market-leading technology services provider, providing managed services and IT solutions to their numerous clients across small / medium sized businesses and all areas of both the public and private sector.
Technical Pre Sales Consultant
Based in Birmingham - brand new city centre office.
Posted by Amtis professional Ltd • £50K/yr to £53K/yr
An Awesome role as an Infrastructure & EUC Technical Specialist has become available to join our clients Business Change & Technology team on a 6 month, fixed term contract.
Managed Desktop, Windows Server/Client OS, Powershell, Autopilot, Active Directory, Azure, AV, Endpoint, Systems Centre, O365, Exchange/Exchange Online, VMWare / Hyper-V
Birmingham City - £45,000 - £53,000 - 6 Month FTC Hybrid Office/Home 2/3 days
As customer IT Support Advisor, your daily responsibilities will include responding to customer queries, troubleshooting minor technical issues, addressing product-related questions and, overall, delivering a first-class service.
Our client, a long-established, expanding software & technology provider, is seeking a Customer IT Support Advisor to further strengthen their team based in the Black Country region.
As Customer IT Support Advisor, you will be the first point of contact for all customers, delivering exceptional service that ensures they get the most out of our clients' software solution.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
Length: Permanent, full-time
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.