We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
Our client who works within an exciting and fast-paced sector are seeking an IT Assistant who can quickly grasp the business requirements applying technical solutions where appropriate.
General
Do you have an affinity for problem solving?
Are you a college leaver looking for your first opportunity in IT?
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Our client, who are globally recognised cloud platform provider, who are seeking an experienced Technical Support Engineer.
In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources.
This type of position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
As an IT Infrastructure Support Technician, you will provide day-to-day hands-on technical support on the corporate and customer-managed IT infrastructure and projects.
Our client, a leading organisation in the IT industry, is seeking a skilled IT Infrastructure Support Technician to join their team.