Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
Primarily responsible for providing GIS technical support, training and consulting to users and perform other GIS related tasks as requested including creating and maintaining web mapping applications and maintaining in-house developed systems.
The role of GIS Support Analyst is an exciting and rewarding opportunity for the right person to assist with implementation of GIS solutions across multiple disciplines and through all parts of a project's lifecycle.
Our immediate requirement is for an experienced Technical Incident Manager to be a key part of our Egham team, representing proAV, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution.
This is an exciting opportunity for an exceptional, experienced Technical Incident Manager to join an established operation with scope to drive and enhance the service at every opportunity.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
In this varied support role, you will help manage and run the day-to-day IT operations for the global business.
A boutique consulting firm are on the lookout for a proactive and enthusiastic IT Support Specialist to join their newly formed IT Support function.
With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues.