Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician.
In this role, you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support.
Having recently entered an exciting phase of growth this is a brilliant time to be joining the business.
The Technical Support Specialist position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
Duties & Responsibilities
To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Telephony.
To provide an excellent customer service experience whilst managing customer expectations.
The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Posted by Lighthouse Personnel LTD • £40K/yr to £50K/yr
'Recruiting for your future success'
Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet.
Our Client is a world leader in the development and manufacturing of wirelessly connected safety products.