Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
Posted by Crimson Tide mpro limited • £45K/yr to £55K/yr
Crimson Tide mpro Limited has an exciting opportunity available for a Technical Support Manager to join our team based in Tunbridge Wells, Kent.
This role is hybrid, with 3 days in the office weekly.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £45,000-£55,000 per annum, depending on experience.
Posted by Michael Page Technology • £30K/yr to £40K/yr
Maintain & develop & implement our current WMS ERP systems (Syspro, Monitor), and supporting platforms.
Deliver high service levels to the European user community, driving innovation and efficiencies via bespoke projects and process development
A leader in defining and establishing securement regulations worldwide; and to work with global standards groups to ensure that safety becomes accessible for wheelchair passengers in every country
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.