The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues.
The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible.
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases.
Technical Support Engineer (1st/2nd End User Support)
The role and company
Global Professional Services company requires a Technical Support Engineer/ End-User Support person, to work within the company's London office, providing 1st/ 2nd Line applications and system support duties from deskside or via MS Teams, encompassing computer software and hardware, network operating systems, PC applications, Internet services, multi-media, and messaging software, Assumes ownership role on providing applications and systems support, MS Teams, application and knowledge of network systems.
You will be working in a team of 5 (UK and international based).
Our fantastic client who are a market leader in their field and offer an amazing working environment and career progression are seeking a Platform Support Analyst to join their team.
IT Support Analyst is required to join an established Helpdesk function onsite in Wellingborough for an initial 1 month contract.
We are looking for somebody with good windows support skills who is able to quickly hit the ground running and support the team during this period of increased work.
You will provide 1st and 2nd line support to users in the office and at other UK locations.