My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
They are now looking for a Technical Support Engineer due to the growth of the business.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
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Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Doxford.